Lieken relies on Heiler Catalog Services

From now on, bakery group Lieken will be using Heiler Catalog Services to organize all purchasing activities

Detroit, June 30, 2008 - Heiler Software has won a new key e-procurement customer, Lieken AG. In future, the bakery group will order all of the products and materials it requires for maintenance, repair and operational business with SAP SRM and the integrated SAP-based solution, Heiler Business Catalog. The turn-key solution is completed by Heiler Catalog Manager and Heiler Catalog Services.

Lieken AG, the umbrella brand of Kamps Bakeries, will use its new software solutions to organize more than 60 different catalogs, including lists of maintenance and bakery equipment and office material, as well as services. In total, approximately 850,000 items can be accessed, and this number is increasing all the time. The system supplied by Heiler supports Lieken's “lead-buyer concept”, whereby exactly one buyer in the group is responsible for the purchasing of all products in a certain product group. The central lead buyers will now use the integrated end-to-end solution from Heiler to release the catalog data, which local buyers can then access easily thanks to a user-friendly search function.

“Now we can strategically bundle the purchasing requirements of all of our individual branches”, explains Jost H. Buthmann, Head of Central Buying at Lieken. “Bundling allows us to obtain more favorable terms and conditions, in other words, to save money. We expect to make savings on a large scale, which will justify the costs and help us boost our revenues.”

As well as optimizing its purchasing activates, Lieken hopes that the software solutions will streamline its internal processes. The international bakery group has to regularly select complex product data from the large number of product catalogs on the market, format this data and integrate it into its internal systems. Heiler Catalog Services in conjunction with Heiler Business Catalog and Heiler Catalog Manager will help them do just that. The solution will manage supplier and product data and also provides a reliable means of integrating poorly structured catalogs.

SAP SRM was implemented by Heiler partner Apsolut in collaboration with Lieken IT within the space of four months.

As part of the procurement process, increasing numbers of organizations are encountering the problem of filtering out the right items from hundreds of thousands of products from different suppliers. This is where three combinable solutions from Heiler Software can help. Heiler Business Catalog is a powerful but user-friendly product selection and ordering solution for customers, business partners and employees. Heiler Catalog Manager is a high-end solution for managing electronic catalogs and integrating supplier data. Heiler Catalog Services, meanwhile, enables the creation of perfectly formatted catalog data in the customer's catalog and production system as an all-inclusive service. The core elements of this service are training and change management for suppliers and employees, the import of product information with the highest possible data quality (including a technical check), a hotline for data management, as well as administration, a helpdesk service and print support.

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